HERTJ TECHNOLOGIES
HERTJ TECHNOLOGIES
Mylapore Karpagambal Nagar, Chennai, Tamil Nadu
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Voice Logger

We are a leading Manufacturer of analog line voice logger, audio line voice logger, digital extension voice logger, digital trunk voice logger, standalone voice logger and voip line voice logger from Chennai, India.

Analog Line Voice Logger

Analog Line Voice Logger
  • Analog Line Voice Logger
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Approx. Price: Rs 4,800 / Unit

Xtend Voice Logger for Analog Lines is a multi-line passive voice recording device that can be used to record telephone conversations occurring on analog trunks and extensions. The Analog Line voice logger is capable of logging call details including the Caller Id, Trunk Name, Ring Duration, Call Duration, Call Start Time & End Time, Call Type (Incoming/Outgoing), Call Status (Failed/Missed/Connected), Board Serial No. & Channel, Recording Format (Compressed/Default) and the actual recorded audio of the telephone conversation. The logger is capable of monitoring and recording trunk-side and extension-side analog lines.

Devices come in 1/2/4/8/12/16 port configurations for DX and 2/4/8 port for the LX model. LX model is a low-cost lower-featured product which is limited to 16 ports per PC. DX is the fully featured model where multiple devices can be connected to a single PC to scale upto a total of 256+ ports. The 8/12/16 port DX models come in a 1U Rack (tray) mountable size.

Trunk Lines :

Extension Lines :

If the Xtend Voice Logger analog line USB device cannot be used in your country due to dealer non-availability or certification restrictions, you can purchase the software only version of the voice logger for use with standard voice logging cards like Ai-Logix and Synway. The flexibility of Xtend Voice Logger software to work with multiple devices simultaneously, enables you to have a unified web interface for your analog, digital and VoIP logging requirements.

Unique features present in the product include client popup software that enables call information to popup on any agent PC, integration capability with any CRM software, remote audio live snoop capability and the browser-based user interface that enables remote access from any PC on the network.

Apart from the USB device/voice card, Xtend Voice Logging software needs to be installed to record audio, generate logging details and reports. While any standard PC can be used, recommended specifications include a 2+ GHz processor, 80 GB free disk space, 512 MB RAM, CD/DVD Writer to take backups and a network connection if remote access is required. Supported OS includes Windows 32-bit XP/2000/2003/7/2008. Port densities of greater than 24 ports in a single PC require a dual-core processor and 2 GB of RAM. Larger port densities of 60+ ports require a high end multi-core system to be used.

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  • Item Code: Analog-Line
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Audio Line Voice Logger

Audio Line Voice Logger
  • Audio Line Voice Logger
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Approx. Price: Rs 4,800 / Unit

Audio Line can be utilised wherever continuous audio recording is required. The logger logs the analog audio signals from any equipment connected to it as 'line-in'. Xtend provides USB-based Audio Logger in 1/2/4/8/12/16 upto 256 ports and more.

This logger toolkit can be programmed in such a way that it initiates the logging immediately after a keypress. There are 4 ways in which Xtend Logger commences the recording process. They are:

  • Timed Recording:
    Logs the audio everyday, especially, during a particular time schedule.
  • Voice Activated Recording:
    Logs the audio when specific voice/words are recognised.
  • Continuous Recording: Logs audio wherever 24x7 logging is needed.
  • Externally-triggered Recording: Logs the audio, if and only if an external trigger occurs, such as a switch is turned on.

Just like the other models of Xtend Voice Logger, audio model is a passive logger that does not tamper with the voice quality or the signalling system. Again, no change is required in the existing system configuration to install this model of the logging system.

Apart from hardware, Xtend Voice Logging Solution software needs to be loaded to generate the reports and details of logging. For the same, we require an ordinary PC with 2+ GHz processor capability and atleast 80GB hard disk storage space to store the voice logs. Windows XP Professional/2000/2003 Server operating system with a minimum of 512 MB RAM is required for proper functioning of the system. A CD/DVD writer avails to store backups whereas a Network Interface Card serves to access remotely the browser-based interface.

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  • Item Code: Audio-Line
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Digital Extension Voice Logger

Digital Extension Voice Logger
  • Digital Extension Voice Logger
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Approx. Price: Rs 6,500 / Unit

Digital Extension Voice Logger implements voice recording using a specialised hardware voice logging cards that plugs into the PCI expansion slot of the computer system. The Voice Logger supports digital PBX extensions and requires a powerful computer system to log the number of extension lines. It should be noted that the Voice Logger installed computer system should support full length PCI cards for the purpose of voice logging.

The Digital Extension implements a user-friendly browser interface that displays complete call details like caller/called id, date, time, duration, status etc. The GUI comprises of an advanced audio player that allows the user to select, play and analyse the audio file. The audio file can be compressed to multiple wave formats like GSM/MP3/PCM. Some of the digital PBXes supported by Digital Extension Voice Logger are listed below:

Xtend Voice Logging solution works with voice cards manufactured by Ai-Logix and Synway. The following picture helps you to figure out the configuration of Xtend Voice Logger with Ai-Logix voice card.

Just like the other models of Xtend Voice Logger, the digital extension model is a passive logger that does not tamper with the voice quality or the signalling system. Again, no change is required in the existing system configuration to install this model of the logging system.

Apart from hardware, Xtend Voice Logging Solution software needs to be loaded to generate the reports and details of logging. For the same, we require an ordinary PC with 2+ GHz processor capability and atleast 80GB hard disk storage space to store the voice logs. Windows XP Professional/2000/2003 Server operating system with a minimum of 512 MB RAM is required for proper functioning of the system. A CD/DVD writer avails to store backups whereas a Network Interface Card serves to access remotely the browser-based interface.

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  • Item Code: Digital-Extension
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Digital Trunk Voice Logger

Digital Trunk Voice Logger
  • Digital Trunk Voice Logger
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Approx. Price: Rs 6,500 / Pc_Onwards

Digital Trunk lets you record details of calls on E1/T1 (ISDN PRI / R2MF) lines. In essence, these are voice card based loggers that integrate well with the products of PIKA, Ai-Logix, Synway and Eicon / Dialogic Diva Server.

As mentioned above, our digital model is flexible enough to log digital trunk lines. Some of the digital PBXes supported by Xtend Voice Logger are enlisted below.

Xtend Voice Logging solution works with voice cards manufactured by Ai-Logix. The following picture helps you to figure out the configuration of Xtend Voice Logger with Ai-Logix voice cards.

A diagrammatical representation of connecting Xtend Voice Logger into the existing circuit is given below. We require 2 numbers of Dialogic Diva Server voice cards to implement voice logging on ISDN PRI E1.

Just like the other models of Xtend Voice Logger, digital model is a passive logger that does not tamper with the voice quality or the signalling system. Again, no change is required in the existing system configuration to install this model of the logging system.

Apart from hardware, Xtend Voice Logging Solution software needs to be loaded to generate the reports and details of logging. For the same, we require an ordinary PC with 2+ GHz processor capability and atleast 80GB hard disk storage space to store the voice logs. Windows XP Professional/2000/2003 Server operating system with a minimum of 512 MB RAM is required for proper functioning of the system. A CD/DVD writer avails to store backups whereas a Network Interface Card serves to access remotely the browser-based interface.

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  • Item Code: Digital-Trunk
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Standalone Voice Logger

Standalone Voice Logger
  • Standalone Voice Logger
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Approx. Price: Rs 4,800 / Unit

Standalone Voice Logger is a full-fledged, dedicated, rack-mountable logging device with an inherent computing power and storage capability, and consists of all the necessary components to implement voice logging solutions conveniently. Typically a standalone voice logger requires only the necessary power supply, telephone lines to log and an ethernet connection.

Features
  • Hassle free implementation and easy-to-use.
  • Available in multiples of 4 port options.
  • Scalable across technology and product environment.
  • Can store call recordings of about 15,000 to 90,000 hours.

 

Supported Communication Technologies

Besides, a combination of all the above mentioned technologies could be integrated in a single Xtend Voice Logger. Even then, the Xtend logging software would treat them as a single unit and retrieve details and generate reports in a single user interface. This user interface could also be configured on any logger device depending on the requirement, if multiple Standalone loggers are to be installed.

Just like the other models of Xtend Voice Logger, standalone model is a passive logger that does not tamper with the voice quality or the signalling system. Again, no change is required in the existing system configuration to install this model of the logging system. To take only analog or audio data, a Standalone 3U box is used where multiples of 4 ports can be supported.

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  • Item Code: Standalone
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VoIP Line Voice Logger

VoIP Line Voice Logger
  • VoIP Line Voice Logger
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Approx. Price: Rs 6,500 / Pc_Onwards

After the cell phone revolution, now it is the turn of IP phones. They are rapidly becoming a part of our daily life and Xtend's latest product encompasses this technology too. Xtend Voice logger for VoIP Lines is a software based voice logger that snoops on TCP/IP networks to log the audio carried on VoIP connections.

Xtend provides support for the VoIP protocols SIP, H.323, CISCO Skinny besides Skype and also blends well in an IP-based PBX. The user friendly web interface provided with the software, assists the user to specify conditions and generate appropriate reports according to his/her requirements.

Just like the other models of Xtend Voice Logger, IP model is a passive logger that does not tamper with the voice quality or the signalling system. Now, Xtend offers the facility to log calls via Skype and the voice cards manufactured by Ai-Logix. Again, no change is required in the existing system configuration to install this model of the logging system.

Apart from hardware, Xtend Voice Logging Solution software needs to be loaded to generate the reports and details of logging. For the same, we require an ordinary PC with 2+ GHz processor capability and atleast 80GB hard disk storage space to store the voice logs. Windows XP Professional/2000/2003 Server operating system with a minimum of 512 MB RAM is required for proper functioning of the system. A CD/DVD writer avails to store backups whereas a Network Interface Card serves to access remotely the browser-based interface.

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  • Item Code: VoIP-Line
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S.R. Gopal Rao (Proprietor)
No. 3/2, 1st Floor, Karpagambal Nagar Near Vivekananda College, Mylapore
Mylapore Karpagambal Nagar, Chennai- 600004, Tamil Nadu, India


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